Data Protection
Data protection is a matter of trust, and privacy is very important to us. We will only use your name and information related to you as stated in this Privacy Policy below. We will only collect the information we need, and we will only collect information relevant to our relationship with you.
We will only keep your personal information for as long as required by law or as long as the information is still relevant for the original purpose of collecting this information.
You can visit our website and browse it without providing any personal information. During your visit to our site, your identity will remain anonymous, and we will not be able to identify you unless you have an account on our site and log in using your username and password.
We are very concerned about the safety and privacy of our customers, and we will only collect, record, store, and use your personal information for purposes as described below.
Collection of Personal Information
OurOnlineStore does not sell or trade customer personal information collected online with third parties.
Personal information collected online will only be used within our company for internal purposes.
When you create an account with OurOnlineStore, the personal information we collect may include:
- Name
- Shipping Address
- Email Address
- Telephone Number
- Mobile Number
- Date of Birth
- Gender
Use and Disclosure of Personal Information
The personal information we collect from you will be used for the following purposes:
- To deliver the products you purchased at OurOnlineStore. We may pass your name and address to a third party for the purpose of delivering the product to you (for example, to our courier or supplier).
- To inform you of the delivery of goods and provide customer service assistance.
- To provide relevant product information.
- To process your order and provide services and information offered through our website and requested by you.
We will use the information you provide to register your account, verify and carry out financial transactions related to your online payments, improve the layout and/or content of our website and customize it for site users, identify visitors to our website, conduct demographic research of users, and send you information we consider important to you or information you requested from us, such as information about our products and services, if you have indicated that you do not object to receiving such information.
When you register as a user on the OurOnlineStore website, we will use your personal information to send marketing and/or promotional information at any time. You may unsubscribe from our marketing information using the unsubscribe function in electronic marketing materials.
Updating Personal Information
You can update your personal information at any time by accessing your account on the OurOnlineStore website. If you do not have an OurOnlineStore account, you can contact us via the email address provided above.
Security of Personal Information
OurOnlineStore ensures that all information collected will be safely stored. We protect all your personal information by:
- Restricting access to personal information
- Following security technology advancements to prevent unauthorized access to computers
- Deleting your personal data that is no longer needed for our documentation
OurOnlineStore uses SSL (Secure Sockets Layer) encryption technology 1.0.1e to process financial details. SSL 1.0.1e encryption would take at least a trillion years to crack, and it is the industry standard.
Disclosure of Personal Information
We will not share your information with any third parties, except for associated companies and third parties directly related to the delivery of the products you purchased from OurOnlineStore. In certain circumstances, it may be necessary to disclose your personal information, such as when there is a reason or situation where disclosure is necessary to prevent a threat to life or safety or for law enforcement purposes. We are committed to complying with the applicable laws in Indonesia.
We may also use your contact information to send newsletters from us and other companies within our group.
Collection of Computer Data
When you visit OurOnlineStore, our company's server automatically records the data sent. This data may include:
- The IP address of your computer
- Your browser type
- The webpage you visited before arriving at our site
- The webpages on our site you visit
- The time spent on those pages, items, and information you searched for on our site, time and date of access, and other statistics
This information is collected for analysis and evaluation to help improve our website and the services and products we provide. This data will not be linked to other personal information.
Changes to the Privacy Policy
OurOnlineStore reserves the right to change and modify the Privacy Statement at any time. All policy changes will be announced on our site.
Privacy Complaints
If you are not satisfied with how we handle a complaint, feel free to contact us at [email protected]